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About Your Visit

We are committed to making your experience as comfortable as possible. The following are frequently asked questions about what to expect during your visits

Q: Do I need a referral from my doctor?

A: A referral is not always necessary. It is dependent on each specific insurance company/plan. Colorado is a direct access state for physical therapy. This means that you can access physical therapy care without a referral. If you would like your insurance to pay for physical therapy services, it is important to contact your insurance company to determine if a referral is necessary for benefits to be paid out. If insurance is not available, you do not need a referral.

Q: What Is Direct Access?

A: Colorado is a “DIRECT ACCESS” state. This means that legislation in Colorado was passed allowing licensed physical therapists to evaluate and treat patients without first seeing a physician. Likewise as a “Direct Access” patient you do not need a prescription from your physician to receive out-patient physical therapy. However, many insurance plans do require you to have a prescription from your physician in order for outpatient physical therapy services to be covered and paid for by the insurance carrier.

As a “Direct Access” provider, physical therapists can truly provide direct access for diagnosis of, interventions for, and prevention of impairments, functional limitations and disabilities related to movement functionality. Physical therapists are experts in proficiently evaluating a patient’s musculoskeletal condition; and if appropriate, safely and effectively treating the patient. Physical therapists are highly-trained healthcare professionals, educated at the baccalaureate and post-baccalaureate level with extensive clinical training. Physical therapists have a proven track record of effectively treating millions of patients.

Physical therapists are also well-qualified to recognize when patients demonstrate conditions that should be evaluated by other healthcare professionals. We will suggest a referral to other health care professionals if necessary. In addition, with your permission, we will send our results to your physician and will work in conjunction with him/her.
~American Physical Therapy Association

Q: What should I bring to my first visit?

A: You should bring a prescription from your doctor if you have one, X-rays if you have them, the MRI or CAT scan report if you have it, and your insurance card.

Please arrive 10-15 minutes before your appointment time to complete the necessary paperwork, or save time and download the required forms from the patient portal.

Make sure to bring completed forms on your first visit!

Q: What should I expect for my initial visit?

A: On your first PT visit, the physical therapist will do an evaluation. This is a thorough assessment of overall posture, range of motion, strength, flexibility, and mobility. After the evaluation, your therapist will discuss their findings with you and then develop a rehabilitation program to help attain the goals you will set together to get back to optimal function. This program will include how the therapist will facilitate improvement (manual therapy, exercises, and modalities if necessary) as well as what you can do on your own.

Q: What should I wear to my PT visits?

A: You should wear comfortable clothing and shoes. If we are treating an extremity we will need to expose the area. For neck and back injuries, we will also need to expose the area. Gowns are provided and we do have rooms for changing.

Q: What are my payment options?

A: In most cases, we will bill your insurance company for your treatments. If a deductible, co-pay, or co-insurance are part of your plan, payment is expected at the time of service. We also have very affordable cash pay programs. Please call our office for details.

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